PayPal and Stripe collect payments for you, then pay the money out to your bank account. ark.flow Compta treats their CSV export like a statement: a clearing account (1090 by default) receives the payments, pays the fees and is emptied by the payouts to your bank.
Before you start
- Export your activity as CSV from your PayPal account, or your payments from the Stripe Dashboard.
- In Chart of accounts, set your clearing account’s Bank import source to PayPal or Stripe. The account’s button then appears on the Import screen.
- The file must be no larger than 10 MB.
Import the export
- Open Import and click the PayPal or Stripe account. Other source (auto-detect) works too: both formats are recognised.
- Drop the CSV file.
- Review the proposals in Entry validation, then click Import all or Import selected.
What the import takes from the file
- Completed transactions only. For PayPal, the Completed status; for Stripe, payments that succeeded or are available.
- CHF only. Transactions in other currencies are skipped.
- The gross amount of each payment, against an income account suggested from the description.
- Fees in a separate entry, on account 6840 Bank charges.
- Payouts to your bank. For PayPal, a withdrawal to your bank account is recognised as a settlement and linked to the imported file, which serves as the supporting document.
The file itself is filed as a document of the account.
Common problems
Transactions are missing: they may be in a foreign currency, or not yet completed when you exported.
The clearing account doesn’t go back to zero: a payout to your bank falls outside the exported period, or the matching bank statement hasn’t been imported yet.
Question not answered?
Write to us at support@arkflow.ch.